Thursday, February 21, 2008

Florida Ethics Insurance Course - CE Ethics Training

FLORIDA Ethics for the Insurance Services Practitioner


ETHICS FOR THE INSURANCE SERVICES PRACTITIONER is geared towards the Life and Health agent in Florida and discusses the nature of ethics and the parties to whom you have an ethical responsibility. We will talk about the common ethical issues that arise between insurance services practitioners and their customers.

You will learn how to recognize misleading sales practices, sales tools and misleading terms. This course will outline ways to replace those misleading terms and those misleading sales practices and sales tools with those that offer clarity and customer understanding.

You will learn in this training the importance of increased professionalism and ways that you can differentiate your practice on the basis of it high ethical level.

There are several learning objectives for the agent or individual taking this course to gain knowledge from. These objectives are found throughout the CE course and are reinforced in the questions found at the end of each section.

To understand the nature of ethics and identify those parties to whom you, as a practitioner, owe an ethical duty
To identify and change any misleading sales practices
To identify and change any sales tools that may mislead customers
To learn ways to replace the use of misleading terms with those offering clarity and customer understanding
To understand the need for increased professionalism and its consequences
To identify the sources of duty that practitioners owe insurers
To understand the common ethical issues that arise between financial services practitioners and customers
To learn ways to differentiate your practice on the basis of its high ethical level

This is an approved Florida Insurance agent course

Florida Insurance CE Online

Florida Title Insurance Continuing Education - Title CE

The following online title insurance ce course provides the agent with the credit hours needed for requirement completion.

FLORIDA Effective and Ethical Communication with Seniors

Why would most professionals tell you that communicating in person with their clients is one of the most important things they do? Further, why would they tell you that face-to-face communication with senior clients who have special needs and interests is critical for ethical conduct? And why would they tell you that such communication with senior clients is one of the most challenging things to do well?

Effective and Ethical Communication with Seniors gives you real answers to these questions. You’ll find yourself using this information many times in your professional practice with seniors, and even in your personal relationships. This course goes beyond typical courses on communications, because it focuses on a comprehensive set of knowledge and skills that will enable you to better communicate with seniors. These recommendations will allow you to serve your senior clients even more ethically. In this Florida CE course, you’ll learn topics such as

factors that are often hidden underneath spoken words, which determine the suitability of a product or service for a senior client;

strategies to address five verbal behaviors that seniors often display as they tackle the developmental tasks of aging;

the difference between change and the 3-stage process of transition, and how this affects seniors;

seven tips for improving your nonverbal communication based on gender and culture;

a comprehensive approach to assessing your senior clients’ changing needs, and how to help them set smart goals;

a 4-step model that you need to successfully facilitate effective group meetings with your senior clients when their spouses, adult children, or other professionals are also involved; and tips and tools for planning and conducting more successful meetings with your senior clients, including conducting the “meeting before the meeting;” opening and closing your meeting; and conducting effective and efficient conference calls.

Effective and Ethical Communication with Seniors for Florida uses real-world examples and scenarios based on interviews with professionals from the insurance, tax planning and accounting, elder law, and geriatric care management fields.

Florida Title CE and Life Continuing Education Training